Testimonials

We have used Westside Drainage twice for a proactive inspection of our homes drain tile and foundation. Although we've never had a repair issue, I've been impressed with Carlo's attention to detail, how well he explains things, and his suggestions to prolong our home and avoid future issues. Highly recommend him!

We had a perimeter drainage blockage, which partially flooded the garage. I called Carlo, and he promptly returned my call. A few days later he came to assess the problem and quickly identified it. He returned the next day , dug a hole and located the the broken part of the drainage system and fixed it. Carlo really knows his business, and I would highly recommend him for any perimeter drainage issues.

Carlo came out and had a look at out perimeter drain. He used his Camera scope and looked at all the drains. Told us what the issue was and how we can fix it. He was great, professional on time and extremely knowable. He didn't give us the run around, straight to the point with out us spending huge amounts of money. Glad we had him out now we can go forward and fix the issue.

We purchased a 1960s home and had Carlo come in during the inspection phase for peace of mind. He conducted a full survey of the property, and identified several issues which could have resulted in damage over time. After possession, we had him return to clear blockages, repair broken drains, and rebuild the sump. During the process, he demonstrated and explained everything so that I could have a full working knowledge of the location and operation of our drainage components. Prompt, professional, and proactive - highly recommended!

I had Carlo from Westside Drainage come to my house to check the health of my exterior drain tile system. Carlo did an incredible job identifying the drain tile blockage issue and resolving it by replacing a portion of the underground pipe and adding a clean-out. We also discovered an issue with the downspout underground roof drainage line due to roots growing into the pipe through an uncapped underground pipe that was not originally installed properly. Carlo is knowledgeable, prompt and trustworthy. We discussed lots of other ways to improve my drainage to avoid future issues. I'd definitely recommend Westside Drainage!

I needed someone quickly to repair broken drain tiles damaged from a previous contractor, so I could finish my backyard patio. Carlo came quickly and placed a camera to verify all the drainage perimeters. There were a couple of blocked downspouts. He started the repairs immediately and returned promptly the next day. He wrote me a report and I was able to finally finish the backyard project which had begun nine months ago before the winter. His respond time, accuracy and further instructions were much appreciated. I would recommend Carlo, owner of Westside Drainage to anyone who is looking for quality above all over skipping corners to save money

Carlo was incredible. Absolutely amazing. He came out to give us a very reasonable quote the day we called. He was back to do the work within the week.
He communicated every issue and what his plan was as he went, and his wealth of experience was evident in every interaction. He worked hard, he worked fast, and he left each site around the house in good condition when his work was done.
A true skilled craftsman. Could not possibly recommend highly enough. If you have a drainage issue, call Westside Drainage!

The rainwater wasnt flowing to the sump and we were concerned about a blockage. Carlo found the questionable area and started to dig. He discovered a second sump connecting to the main sump which a previous homeowner had buried. It was badly damaged and needed a new pump. Carlo fixed everything promptly and expertly. He removed all the debris from the sump and cleaned up the area. He was professional and tidy. We were very satisfied with his work and highly recommend him.

The sump in my 1950s bungalow basement has probably never had any maintenance and given that there is rotting foliage or roots in the sump space, I think it could be in urgent need of attention. In order to know what to do next I needed to understand where the water in the sump comes from and how the sump works and what my options are, given the Covid situation. I called Westside Drainage to try to get and understanding of the problem. Carlos took the time to explain the way the components of the 1950s sump and how it functions. He did this very clearly and patiently and I now understand the sump enough to anticipate the various directions the problems and how the repair might go, and to make some informed decisions. I enjoyed our conversation. Of course he could not make any recommendations without accessing the sump and seeing it for himself, which I hope will become possible when the Covid risk gets under better control in BC. Carlos is clearly an expert at what he does, was patient, personable and excellent in this first phase of what will likely continue as sump repair project with him when Covid allows it.

We were having drain tile problems in our townhouse complex. There was flooding in the ground floor duct work in one of the homes. We started out with a different company, who were unable to resolve the issue despite considerable time and money spent. When I called Carlo, he was very helpful right away on the phone. We made an appointment for him to come out and assess the situation. I found him to be very straightforward and knowledgeable. We (the strata) hired him to do the full job. Carlo did the work on time and on budget, and ultimately he solved our problem. He was very helpful with suggestions for preventing the problem from recurring in the future. Carlo was a pleasure to work with. I would highly recommend him.

Contacted Westside Drainage based on their excellent reviews and was not disappointed. Carlo was able to come at short notice due to a drainage emergency I was having and quickly assessed the situation and provided some immediate temporary solutions. He committed to a date to begin repair work within a few days to investigate further and put In the permanent solution. I found him to be very knowledgeable of his trade, open, honest and reliable with a drive to understand the whole picture to get the right solution. The final cost of the work came in significantly lower than his initial estimate as he discovered he could perform repairs in a more cost effective way based on further discovery. I really appreciated his honesty and openness during his time working for me. He really took the time to explain everything to me fully. Thanks for doing such a great job at short notice. It was a pleasure meeting you.

I recently bought a home in Vancouver and it was clear there were drainage problems and I had concerns about flooding. The previous owner did some creative fixes that made things worse and I was worried about potential impact. I reached out to Carlo and he came out to scope the existing drain tiles and tell me what needed to be done. He put me at ease and explained / showed me exactly what the problem was and the solution. He gave me a schedule of when the work can be started, and we agreed on a date.

Carlo worked on my house for a few days and was prompt and reliable, he was a joy to see and was never too busy to explain things to the lowest level for me. He also gave me contacts for other tradesmen he has worked with in the past, this helped me immensely. I would recommend Carlo and Westside Drainage to anyone that needs help in that area.

We called Carlo on a very busy day for assistance with a backed-up drain-line that flooded part of our house. He arrived very soon after our call (even faster than promised), and quickly determined the source of the problem. He stayed on site until city engineers arrived, so he could personally report his findings to them. He called back later to check up and see if everything was OK, and gave us good advice for follow-up actions. We would definitely use his services again, and recommend him to others.

Carlo is a very knowledgeable and experienced contractor. We wanted to work with him because of his reputation as someone who will address problem areas and not automatically suggest and entirely new system be installed unless it is warranted. Carlo conducts a thorough assessment and provides a report identifying location of sewer line and location of sump, which was hidden under a basement subfloor. This information will be very helpful if future work ever needs to be done. I would not hesitate to recommend Westside Drainage to friends, family and neighbours.

We moved into our home 3 years ago, and have had two floods in our basement in that time. After the first flood, we called a local, well known company to come out and diagnose what the problem was. We knew that water was backing up through our drain tile system, but didn’t know exactly what the door cause was. After several hours of poking around, we were told they couldn’t figure it out, and a full replacement of our drain tile was necessary. Quoted many thousands of dollars. Second opinion sought from another drainage company who had a different opinion as to what might help, but still weren’t able to diagnose the root cause. We chose to go with the second option, as it appeared more reasonable at the time. Fast forward one year, flood number two happens. Dumbfounded, we searched for yet another opinion and happen upon Carlo from Westside drainage. He was there the next day. It took him less than five minutes to figure out the problem, and less than ten minutes to expose the faulty connection from the sump to the city drainage line. Wow! His recommendation to change the outgoing drainage line to the city was reasonable in price…..and has worked to solve our problem. Carlo is very knowledgable and CLEARLY knows what he is doing in this field. Thank you Carlo!

We were told that water damage in the basement was due to the drain tile being crushed and that it needed to be replaced. I called Carlo to provide a second opinion, and not only did he advise that the drain tile didn’t need replacing, but he was able to locate a broken pipe which was the cause of the damage. After having several contractors look at the damage, he was the only one who spotted the broken pipe, and saved us thousands of dollars. I would highly recommend Carlo. He was very professional and knowledgeable.

We had Carlo in to scope our very old (100 yr) clay drain tile. He came with his camera and was pleasantly surprised with how good shape they were in. He showed us what he was looking for and tested them out with his hose. We then wanted to add a sump, when he came back to look he found an old buried one that was in pretty good shape. He could have told us we needed a new one but was honest and reduced the quoted price to clean out and add a new manhole barrel. We are very happy with the result and the honest opinions and the work that was completed. Thank very much!

It is my pleasure to give a glowing testimonial to Carlo and his company. He was always quick in getting back to me, and got the job done fast. It was an added bonus that he was very reasonably priced. I would not think twice about using him again!!